Services

FAQ & FURNITURE TIPS

A : As the main component of our products, particle board quality is essential to the final quality of the products. Locally produced material supplied, as well as imported supplies from renowned manufacturer; both with E1 (formaldehyde-free) and A1 grade availability. A small amount of MDF (Medium-Density Fiberboard) is also being used to provide stronger support for the products, wherever applies.
A : We use an imported PVC sheet as well as coated-paper sheet decor material both being used to give a elegant wood finishes to our product. Laminated onto particle board using pre-pressing machines making sure the it sticks with the board flawlessly and smoothly. Furthermore, our PVC sheet is certified less-cadmium (>10 ppm) by our suppliers. A range of favorite and classic patterns and colors are available for you to choose, even though not all patterns & colors are applicable to all designs.
A : To ensure the quality and conformity, as well as efficient storage and handling of the product, we applied adequate packing methods to the finished products. Our products comes in parts which then put into a flat pack, multi-layered corrugated carton boxes, with inner-layer as well as Styrofoam layers making sure the product is well-protected for storage and handling. Sealed with PP band sealer and strapped with PE band to enhanced durability. All products comes with an Assembling Instruction with graphical illustration for easy understanding, thus eliminating language barrier to multi-nationals customers. Special carton printing or marking is also available upon request, for orders in minimum quantity volume.
A : Minimum order for trial is 1 x 20ft FCL with maximum mix of 3 items, or 1 x 40ft FCL with maximum mix of 5 items. Considering our semi-mass production system, the more items in one order, the longer it takes to complete the whole order, thus affecting delivery times. Although we accepts mixed items, we recommend an order volume of 1 x 40ft FCL per item.
A : Sample is available to you at no cost (ex-works) upon confirmation of orders, as a mean for you to inspect the product / quality issue and for your advertisement / marketing purposes. Please notify us in advance should you required sample to be shipped to your warehouse.
A : Our standard shipping terms would be Free-On-Board (FOB) Jakarta Port, Indonesia, based on Full Container Load (FCL) 20ft, 40ft, or 40ft HQ. Other terms like C&F (Cost & Freight), or CIF (Cost, Insurance, & Freight).
A : Standard terms of payment is by L/C (Letter of Credit) at sight to be available with our banker or any other bank in Indonesia by negotiation. Other terms e.q. Cash Before Delivery or Cash Against Documents are also acceptable. For further information, kindly be in touch with our marketing department.
A : Warranty on our products is given in limited conditions, on the ground of proof of production defects. Damages occurred during transportation or mishandling are exempted from any claim. Should there be any claim deemed valid, replacement parts will be given Free-Of-Charge and shall be included within the next available container shipment, or by any other means we would come into agreement.
A : Yes, we can tailor-made your designs combined with our knowledge in production to ensure the product can be produced in our factory. Off course minimum quantity for special design is required, which is 1 x 40ft or 500 pcs, whichever is bigger. Samples are available upon request on EXW condition.

HOW TO ASSEMBLE KNOCK-DOWN FURNITURE

Knock-down (or flatpack) furniture is popular due to its cost-effectiveness. Because it is packaged flat and portable enough to pick up and load in the car yourself, you save on delivery costs. Ready-to-assemble (RTA), self-assembly or assembly-required furniture are also specifically prepared for simple construction, complete with instruction manuals that are clear and easy to follow. Nevertheless, sometimes things go wrong. Here are a few tips on how to assemble your knock-down furniture without hassles.

Step1
Determine beforehand if you’ll need another set of hands to help you take the box(s) of preassembled furniture from the store to your home. Ask the store for the estimated weight of each box. Furniture with hollow metal frames is lightweight, but if it has glass components, then it becomes heavy. Natural wood is about as heavy as pressed wood or particleboard. Long pieces of furniture like cabinets and tall shelves will be difficult to handle alone. Glass and mirrors need to be handled with care.

Step2
Decide whether you want to assemble the furniture by yourself or with the help of someone else. Most “assemble-it-yourself” furniture can be completed alone, but some require three or four hands. Assembling furniture with friends and family can be fun, but it can also be chaotic. Quality of assembly is also more difficult to ensure when too many hands are involved.

Step3
Designate an area that’s sufficient for unpacking and maneuvering the preassembled pieces. The finished item might have a small footprint, but the loose pieces will need to be laid out over a wider work area, so be sure you have enough elbowroom. And you know where you want to put the new furniture, so, don’t assemble it too far away.

Step4
Advise members of the household that assembly is ongoing. This means pets and toddlers need to be kept away from the construction area. And everyone must know where the first-aid kit is located.

Step5
Start unpacking only when you’re ready to devote the time required to complete the assembly. Leaving furniture assembly half done usually leads to scattered pieces getting in the way of daily routines. The sooner you can complete putting the item together, the sooner you can get it out of the way.

Step6
Open the box carefully and lay the cardboard flat to protect your floor and provide cushioning for the loose pieces during assembly. If the cardboard box is not sufficient, work over a carpet or rug.

Step7
Be ready with the basic handyman tools. Some knock-down furniture is simple enough to boast “no tools required,” but more complex pieces will probably call for a hammer and screwdrivers and maybe even a power drill. Allen wrenches are usually provided.

Step8
Spread out all the furniture pieces and accompanying hardware. Compare what you have with what’s listed in the instruction manual. Be sure you have everything before you start.

Step9
Follow the instructions carefully. No matter how simple the furniture looks, it helps to read the instructions for assembly sequence and tips.

Step10
When done, congratulate yourself and marvel at how much money you saved by doing the assembly yourself.